Tag Archives: interview
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Interview with RackNerd CEO Dustin Cisneros: The Importance of Human Interaction in Customer Service

“900 tickets a day with a 10-minute average response time? How is that possible? Is community provider RackNerd using some kind of advanced AI to handle requests? In this in-depth interview, RackNerd CEO, Dustin Cisneros, talks extensively about how important human interaction is when servicing clients. It’s an eye-opening look at how passionately a market […]

Interview: Q&A with RackNerd CEO Dustin B. Cisneros on Leading, Learning, Help and Execution

RackNerd shares tips and insight on leading, learning, help and execution. By Jon Biloh at LowEndBox As part of a new series of interview style Q/A sessions we will be rolling out, LowEndBox had the opportunity to interview Dustin B. Cisneros of RackNerd (www.racknerd.com). Dustin, a 12 year industry veteran, currently serves as RackNerd’s Founder and CEO, […]