RackNerd, Global IaaS Provider, Partners with Ezeelogin to Elevate Infrastructure Security and Customer Support
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Rancho Cucamonga, CA., February 8, 2023 – RackNerd, a global Infrastructure-as-a-Service (IaaS) and managed services provider, has announced a strategic partnership with Ezeelogin, a premier SaaS solution for security and SSH jumpboxes.
“At RackNerd, our unwavering commitment to delivering unparalleled security and efficiency is evident in our partnership with Ezeelogin,” said Dustin B. Cisneros, CEO of RackNerd. “By harnessing their expertise in SSH security, we’re not only fortifying the security of our infrastructure but empowering our support team with the necessary tools to offer prompt, effective support to our valued customers.”
Ezeelogin’s SSH jump server solution provides secure and streamlined access to infrastructure, making it an ideal solution for RackNerd. “Our partnership with RackNerd, an IaaS provider with thousands of physical servers in production, speaks volumes about the reliability and effectiveness of our SSH jump server solution. Our platform has stood the test of time and proven its effectiveness at any scale, whether it be a small operation or a larger-sized IaaS provider like RackNerd,” said Sunjith P.S, CTO at Ezeelogin. “Our partnership with RackNerd is a testament to the trust and confidence placed in our ability to provide top-notch security solutions without sacrificing speed and efficiency, regardless of the size and complexity of the operation.”
By partnering with Ezeelogin, RackNerd aims to address the security challenges commonly faced in the IaaS industry, while maintaining its commitment to delivering outstanding customer support. Through this collaboration, both companies aim to provide customers with a seamless and secure experience while ensuring that support staff have the proper tools they need to offer quick and efficient support. This partnership is expected to further strengthen RackNerd’s position as a leader in delivering exceptional customer service in the industry.
“At RackNerd, our reputation for delivering outstanding customer support is well established in the industry. Over the years, we have consistently maintained an average ticket response time rate of under 10 minutes, which is validation to our commitment to providing the best possible experience for our customers. However, this level of excellence is not just achieved through hiring more personnel, it requires providing our staff with the right tools and resources to perform their duties with efficiency and competence. Our customers have come to rely on our fast and knowledgeable support, and as we continue to expand our team, our partnership with Ezeelogin will play a significant role in enabling us to maintain and enhance this level of service. This is what sets us apart from our competitors and what our customers have come to expect from us,” added Dustin Cisneros, CEO of RackNerd.
RackNerd’s partnership with Ezeelogin is a strategic step towards providing the best-in-class solutions to their customers. The combination of RackNerd’s commitment to providing excellent customer support and Ezeelogin’s expertise in SSH security will ensure that sensitive data is protected and risks of unauthorized access and breaches are minimized. This partnership is a testament to RackNerd’s ongoing commitment to maintaining and enhancing its reputation for delivering outstanding customer support.
RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/
Ezeelogin is a jump server solution that secures SSH access to Linux servers, cloud instances, network switches, routers and more. Features include recording of user SSH sessions, SSH user access control, Two factor authentications, SAML Authentication, LDAP integration, SSH key management, RBAC support, Report generation and more. It helps IT companies, ISPs, hosting providers, Voip providers, Fintech companies and others achieve security compliance such as PCI DSS, ISO 27001, GDPR, NIST and more.