When it comes to Los Angeles colocation, having reliable remote hands support can make all the difference. At RackNerd, we take pride in offering comprehensive colocation solutions backed by our 24/7 on-site technical team providing immediate remote hands assistance whenever you need it.

Around-the-Clock Support in the Heart of Los Angeles

Located in our state-of-the-art 733,000 square foot Downtown Los Angeles facility, our technicians are available 24 hours a day, 365 days a year. What sets RackNerd apart in the Los Angeles market is our commitment to maintaining full-time, technically competent staff on-site. Many Los Angeles facilities operate as “lights out” datacenters, or are managed by real estate conglomerates whose primary focus is property management rather than technical operations. This often results in delayed response times and support from personnel who may not fully understand the intricacies of hosting infrastructure.

Technical Expertise That Makes the Difference

At RackNerd, we approach colocation differently. Our facility is staffed by experienced technicians who come from the hosting industry, understanding not just the physical aspects of datacenter operations, but the technical complexities of hosting infrastructure. This expertise means when you need remote hands assistance, you’re working with professionals who understand your needs from both a hardware and software perspective.

Infrastructure You Can Trust

Our Los Angeles facility provides an enterprise-grade environment for your equipment, powered by robust infrastructure including redundant power systems with five utility feeds, N+1 cooling redundancy, and comprehensive security systems. This technical excellence extends to our network architecture, featuring multiple tier-1 carriers ensuring optimal connectivity for your infrastructure.

Flexible Colocation Solutions for Every Need

Understanding that businesses have varying space requirements, we offer multiple colocation options to suit any scale. Starting with single server colocation perfect for smaller deployments, we scale up through quarter rack, half rack, and full rack solutions. Each option comes with our comprehensive remote hands support and free initial deployment services. Whether you’re a growing startup or an established enterprise, our colocation solutions can grow with your needs while maintaining the same level of expert support.

Free Initial Racking & Installation

We believe in starting every colocation relationship right, which is why we offer free racking and stacking services for all our customers. Our experienced technicians handle everything from careful unpacking to physical installation and basic connectivity setup at no additional cost. This attention to detail continues with our ongoing remote hands support, covering everything from routine maintenance to emergency hardware replacements.

Los Angeles Remote Hands Services

At RackNerd, our remote hands services extend far beyond basic support. Our expert technicians provide a full spectrum of hands-on services that save you time, money, and resources:

• Hardware Management and Parts Replacement – When your hardware needs attention or components need replacement, our on-site technical team springs into action. Rather than coordinating travel for your own staff, our experienced technicians can handle all hardware replacements and upgrades efficiently and professionally. This immediate response capability ensures minimal downtime for your infrastructure.
• Technical Troubleshooting and System Support – Our technical expertise isn’t limited to just physical hardware. Our team of experienced professionals can assist with system-level issues, providing valuable debugging support when needed. This comprehensive support allows your internal team to focus on core business operations while we handle infrastructure maintenance and troubleshooting.
• Seamless Server Deployments – Whether you’re expanding your infrastructure or performing hardware refreshes, our remote hands team handles all aspects of server deployment. From receiving and inspecting new equipment to rack mounting and initial configuration, we ensure your hardware is properly installed and ready for service. This service is particularly valuable for customers coordinating deployments from distant locations.
• Strategic Cost Benefits – By leveraging RackNerd’s Los Angeles remote hands services, you eliminate the need for expensive staff travel, reduce response times for critical issues, and maintain optimal infrastructure performance. Our competitive rates and professional expertise often represent significant savings compared to maintaining and deploying your own technical staff for on-site tasks. Not to mention, you also eliminate having to worry about paying for parking in Downtown Los Angeles!

Supporting Your Success

When you choose RackNerd’s colocation services in Los Angeles, you’re partnering with a team that truly understands hosting. Our technical staff is available around the clock, ready to act as an extension of your team. We don’t just provide rack space – we offer a complete solution backed by knowledgeable professionals who understand the critical nature of your infrastructure.

Our remote hands support is designed to be both flexible and comprehensive. Whether you need occasional assistance or regular support, we offer competitive rates and can create custom support packages for more frequent requirements. Every service request is handled with priority attention from our on-site team, including detailed reporting and regular updates during extended procedures.

Getting Started

Whether you’re in the market for Los Angeles colocation services, or you’re looking for a managed infrastructure solution, RackNerd has you covered in our Los Angeles datacenter. For organizations with existing hardware, our colocation services provide the perfect home for your equipment, backed by our 24/7 technical expertise and comprehensive remote hands support. From single server setups to full rack deployments, we’ll help you design the perfect colocation solution for your needs.

Not quite ready to puurchase/manage your own hardware? No problem! Our Los Angeles dedicated servers offer a hassle-free alternative where we handle all aspects of the infrastructure while you focus on your core business. With our Los Angeles Dedicated Server offerings, you don’t need to worry about purchasing equipment, coordinating shipments, or handling hardware maintenance – we take care of everything for a monthly rental fee, with zero setup fees. From powerful Ryzen processors to enterprise-grade Intel setups, we maintain extensive inventory ready for rapid deployment.

Whether you choose colocation or dedicated servers, you’ll benefit from the same premium facility, expert support, and technical excellence that makes RackNerd stand out in Los Angeles. Contact our team today to discuss which solution best fits your infrastructure needs – we’re here to help you succeed with either approach.